About Osta:

The idea of ​​Osta services came into existence in 2023, and it is not the first of its kind in Iraq to sell tools and equipment via an application, but it aims to provide a fast, flexible and simple-to-use experience for all those wishing to get tools, equipment, and construction chemicals to the home via a phone application. Individuals can choose various categories as desired through secure central computers with electronically protected data, compare products according to desire and need, browse detailed content of how to use products and their details, get instant confirmations through the platform. This will allow them to make the right decision based on their need, purchasing the desired product. Providing digital innovation through technology solutions; Creating fast/user-friendly services, improving transaction methods, and optimal customer experience within a fully technology-based society within the Iraqi market.

Osta is determined to be a leader in its field by providing these solutions to a community in need of such services in order to follow the global trend of moving to digitalization of all society’s needs, and the increasing use of online services to meet daily needs and this is the core of its strategy.

The platform includes the best customer journey for the end user. By adopting eKYC, the end user is required to fill out a digital form and enter his full information. This information includes the customer's name, mobile number (to be confirmed), his address (on the map), the type of tools available and used, current level of information regarding tools and their uses. This information is used to customize the service provided with the aim of managing the customer journey with the highest standards based on the current level.